Shipping policy
Once an order has been placed there we do not make address changes . This is for our protection as well as yours. Please ensure you have entered the correct shipping address.
- Refunds can not be requested, if at the time of placing the order you put down the incorrect address.
If you have entered the wrong address, and your order has NOT been shipped yet: as long as it is a business day within business hours you can e-mail us and we can cancel the order for you and you can place the order again with the correct address.
If your order has been shipped with the wrong address: You will be responsible for contacting USPS to change the address. You can also attempt to make a package intercept on the USPS website. You will be responsible for the fees charged.
If USPS is unable to change the address, and they ship it back to me, I will refund the order if and when we receive it. . We will not issue any type of refund until returned package is received. refund will only include product price, I will not refund shipping.
Lost USPS packages will be resolved on a case by case basis. Please email us at mayramakesit20@gmail.com for help. If you have not received your order and it's been over 2 weeks. We are NOT obligated to refund or replace any orders due to USPS losing an order. You can file a claim with USPS if they misplace your package
